New Country Toyota of Clifton Park

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Reviews

• Jim Picard

  Apr, 13 2018
  ★ ☆ ☆ ☆ ☆
  BUYER BEWARE" - Frustrated For Sure
  I brought my Prius V in for a recall item and was over charged for the parts that were installed. These are the words from Toyota care & Toyota Finance, they were not quite sure why I was charged for everything that was done. I was asked if I wanted an oil change in the process, I told them that I would bring it somewhere else and have it done. I paid the excessive bill and drove it home. I called the service counter and told them the service engine light was on and they told me it had to reset itself and that it was fine. Shortly after getting it home, the car stopped running again and I had to have it towed back in again. I was told by their service department that I ran it out of oil and now have a blown engine. They pulled the oil plug and there wasn’t a drop of oil in it. They were to only people that had it. The Prius V has just over 90,000 miles on it, I've had it for 3 1/2 years at this point, and I still owe $13,500. The only thing that makes sense it that the car was prepped, oil drained thinking they had a sale, and they never filled it back up. I was given a car back with no oil in it, I have a $13K boat anchor that Toyota will not stand behind sitting in my front yard since last year. I was called, told my paperwork and keys are on the front seat, get it off their property, or I would need to start paying for storage. They said they would be happy to repair it for $7,200. I had the car towed home and got it back with a flat tire, dead battery, and everything that was taken off the car thrown in the back seat. The car wasn't even put back together. This is the 2nd time the service was way past non-professional. This car still sits in my front yard from last fall. What a piss poor operation, the car never came back with the fluids topped off let alone any oil in it, and it was returned to me in pieces. BUYER BEWARE - Stay away from New Country Toyota in Clifton Park, New York. I Can Not give a Positive Review, it would be the furthest thing from the truth.

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